Return portal is not accessible

The return portal is disabled and not accessible at this time.

Returns and exchanges

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved
  • Please pack the product in its original packaging. Our delivery executive will call you regarding pickup in 1-2 days. 

 

What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • They must be in original condition
  • Only faulty products will be eligible for return.
  • In the original packaging

Free gifts or promotional items are not returnable!

Terms and Conditions for Returns: -

  • Was delivered in a physically damaged condition
  • Has missing parts or accessories
  • Is different from what was ordered

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7 working days.